Select from the list below to learn about the policies and procedures at Waltons Hotel

Privacy
Cancellations
Check-in/Check-out
Bar Opening Times
Car Parking

Privacy

Waltons Hotel is committed to preserving the privacy of all visitors to our website at http://www.waltonshotel.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

INFORMATION THAT WE COLLECT FROM YOU
When you visit, or request information on http://www.waltonshotel.co.uk you may be asked to provide certain information about yourself including your name and contact details.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the information you have requested. It will also enable us to contact you where necessary concerning your enquiry. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION

Unless required to do so by law, we will not share, sell or distribute any of the information you provide to us without your consent.

COOKIES

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to privacy@waltonshotel.co.uk.

Cancellations

Bookings must be cancelled by 3pm one day prior (24 hours) to arrival unless otherwise specified when booking. A one night’s room charge will be charged for guests who do not cancel their reservation within the hotel's cancellation policy. Peak periods and bank holidays may have additional cancellation restrictions which are stated during the booking process.

Check-in/Check-out

Check-In time is from 3pm. Check-Out time is 12pm at the latest. Early Check-In is by request only and not guaranteed. Late Check-Out must be coordinated with the hotel if it is available.

Bar Opening Times

The bar is open as follows:

Car Parking

The Hotel car park is situated at the rear of the hotel where there is limited parking for hotel residents. There are parking spaces surrounding the hotel. Parking is not permitted on double yellow or blue lines as these are for permit holders only.